Alpine Elements Jobs

[Seasonal] Instructor at Ocean Elements

2012-01-19 11:41:38

Location: Vassilliki (Greece)
URL: www.alpineelements.co.uk

Description:

Reporting to:
Activities Manager

Summary of position:
To work under the supervision of the Beach Senior, delivering safe and fun watersports tuition and equipment use for adults and children. Ensuring that all practices meet RYA and BCU governing body criteria.

Duties and Responsibilities: (this list is not exhaustive)

Attending daily staff meeting to discuss lesson plans and duties for the day
Opening and securing all beach equipment, including lifting and moving equipment and security cages
Tidying and preparing communal areas ready for guests arrivals
Preparing teaching areas, teaching aids and simulators
Preparing equipment for tuition, including lifting and moving equipment ready for launching
Routine maintenance checks on all equipment and completion of maintenance records
Preventative and as necessary maintenance including board repair and GRP repair
Assisting guests with the rigging, carrying, launching and landing of equipment
Taking bookings for activities
Interacting with all guests in a professional yet relaxed fashion
Creating a welcoming and encouraging environment for guests to learn new skills
Carrying out first aid and completing accident forms as necessary
Providing safety cover for water users from a power boat
Providing safety cover for water users by surveying the area from a tower vantage point
Teaching groups of adults new skills in line with the governing body syllabus
Teaching groups of children new skills in line with the governing body syllabus
Providing private watersports tuition if requested ( commission based )
Being responsible for all safety aspects of your session whilst you are afloat, including considerations for ability, weather conditions and suitable craft to use.
Socialising with guests in the evenings, including handing out awards on their last night
Carrying out monthly stock takes
Showing guests to their rooms and helping with their luggage
Assisting other departments as per operational needs

Experience / Qualifications required:
Experience working on an RYA beach, preferably with BCU knowledge also.

Apply to this job

[Seasonal] Fitness Instructor at Ocean Elements

2012-01-19 11:38:20

Location: Vassilliki (Greece)
URL: www.alpineelements.co.uk

Description:

Reporting to:
Activities Manager

Summary of position:
In addition to your watersports Instructor role you will provide one or two fitness classes a day, catering for a range of abilities. You will be responsible for ensuring all classes are professional, safe and fun.

Duties and Responsibilities: (this list is not exhaustive)

To provide a mix of aqua classes and stretch &relax/ wind down classes
Create safe warm up and cool down practices before and after every class
Detail class content to all particiapants prior to the class
Gain any relevant medical and health information from all participants prior to the class
Create accurate and informative advertisements for classes
To ensure all equipment used is stored safely and securely when not in use
To carry out regular maintenance checks on all equipment
To complete H&S paperwork in a timely fashion, including records of maintenance carried out
To prepare all teaching areas prior to classes beginning
To complete Risk Assessments for all classes and teaching areas
Train colleagues to run classes in your abscence
To gain feedback on classes and develop the program accordingly

Experience / Qualifications required:

Watersports Instructor RYA or BCU. An academic award relating to Physical Education. Professional exercise to music award. First Aid.

Apply to this job

[Seasonal] Childrens Club Leader at Ocean Elements

2012-01-19 11:34:44

Location: Vassilliki (Greece)
URL: www.alpineelements.co.uk

Description:

Reporting to:
Activities Manager

Summary of position:
Preparing and delivering a full and varied activity program for children aged between 4 and 12. Including sailing, windsurfing, kayaking, paddle boarding and a mix of onshore sports, crafts and games.

Duties and Responsibilities: (this list is not exhaustive)

Advertise accurate daily programs in advance
Deliver a Welcome Speech for parents
Chat to all parents on a daily basis to ensure the club meets their ( and their childrens ) needs
Create inventive and varied daily activity programs
Be solely responsible for the health & safety and welfare of all children in your care
Understand child emergency procedures eg lost child, fire evacuation
Liaise with senior staff to ensure staff/child ratios are adhered to at all times
Prepare all resources in advance
Liaise with beach supervisor re: watersports tuition and use of kit
Liaise with bar manager re: snack times and childrens evening socials
Liaise with chef re: childrens menu and any special dietary requirements each week
Ensure all registration & signing in/out forms are completed and archived
Read all registration forms and act on any relevant information accordingly eg weak swimmers
Complete risk assessments for all activities and area of play
Complete weekly H&S audits
Complete RYA logbooks and certificates
Create awards and certificates for all children
Provide1/2 evening entertainment options including handing out awards on BBQ night
Clean the club room daily
Deep clean the club room weekly including all toys and equipment
Carry out first aid and complete accident forms as required
Train colleagues in age suitable activities and games
Deep clean the club room weekly including all toys and equipment

Experience / Qualifications required:
RYA qualified in either sailing or windsurfing, First Aid, NPLQ lifeguard, minimum of 1 seasons experience working with children in an activity environment.

Apply to this job

[Seasonal] Bike Host at Ocean Elements

2012-01-19 11:30:26

Location: Vassilliki (Greece)
URL: www.alpineelements.co.uk

Description:

Reporting to:
Activities Manager

Summary of position:
To ensure that all bike guiding and free riding is offered in a safe, professional and enjoyable manor. To be solely responsible for the maintenance of the fleet. In addition to the role of bike guide you will assist with beach operations when required.

Duties and Responsibilities: (this list is not exhaustive)

Attending weekly staff meetings to discuss bike feedback and duties for the week
Ensuing maintenance, cleaning and any other bike duties are carried out in a timely fashion
Responsible for the opening and set up of all bike equipment at the start of the day, inc manual labour
Responsible for ensuring all bike equipment is securely locked and stored properly at the end of the day
Ensure all bike storage areas are ready for guests arrivals
Ensure helmets in safe working order and safety packs are kept stocked up
Complete essential weekly maintenance checklists for each bike
Give each bike a full service at once a month
Ensure accurate maintenance records are kept
Archive all bike maintenance records
Complete the weekly H&S audit
Plan a varied weekly program of guided rides to suit all abilities
Produce route cards for guests to use when free riding
Advertise rides and update daily
Train colleagues in basic bike maintenance and guiding techniques
Creating a welcoming and encouraging environment for guests of all abilities to enjoy biking
Carrying out first aid and completing accident forms as necessary
Being responsible for the overall safety aspects of all biking program
Writing risk assessments for bike activities
Provide a bike Welcome Speech to all guests at the start of their holiday
Ensure a full safety briefing is given before every guided ride
Obtain any relevant medical information from all guests before departing on a guided ride
Socialising with guests in the evenings, including handing out awards on their last night
Carry out monthly stock takes
Showing guests to their rooms and helping with their luggage
Assisting other departments as per operational needs, in particular you will spend a portion time at the beach each day: see job description for instructor.

Experience / Qualifications required:
Strong maintenance knowledge, able to build a new bike and maintain it with weekly servicing. Instructor or Teaching qualifications in any discipline an advantage. Trail leader Award. First Aid.

Apply to this job

[Seasonal] Beach Supervisor at Ocean Elements

2012-01-19 11:26:13

Location: Vassilliki (Greece)
URL: www.alpineelements.co.uk

Description:

Reporting to:
Activities Manager

Summary of position:
To ensure that all beach activities are delivered in accordance with governing body guidelines, and as such ensure that all external inspections are a success. In addition, the beach supervisor plays a fundamental role in creating a welcoming and encouraging environment in which all guests feel at ease participating in activities.

Duties and Responsibilities:(this list is not exhaustive)

*Preparing notes and planning ahead for daily staff meeting to discuss lesson plans and duties for the day

Delegating maintenance, cleaning and any other beach duties to instructors throughout the day
Motivating all beach staff to deliver high standards and enjoy their work
Giving staff incentives and time off in accordance with operational needs eg windsurf rotation
Responsible for the opening and set up of all beach equipment in time for lessons
Responsible for ensuring all equipment is securely locked and stored when the beach is closed
Ensure all necessary maintenance checks and preventative maintenance tasks are carried out weekly
Ensure maintenance records are kept and are accurate
Ensure all COSSH information is collated and stored on site
Complete the weekly H&S audit
Update the Ocean Elements Facebook page weekly
Obtain a daily/weekly weather forecast and relay this information to staff and guests
Taking bookings for activities and upselling ‘extras’ in resort
Responsible for instructor inductions
Responsible for implementing and completing on going training programs for all staff
Responsible for ensuring that Apprentice Instructor’s are trained in accordance with governing body syllabus
Creating a welcoming and encouraging environment for guests to learn new skills
Carrying out first aid and completing accident forms as necessary
Be responsible for providing exceptional safety cover for all water users
Overseeing, guiding and developing the skills of staff teaching groups of adults new skills in line with the governing body syllabus
Overseeing, guiding and developing the skills of staff teaching groups of children new skills in line with the governing body syllabus
Teaching a variety of sessions when required
Write Risk Assessments for all beach related activities and areas of operation
Socialising with guests in the evenings, including handing out awards on their last night
Carrying out monthly stock takes

Experience / Qualifications required:
2/3 season experience working on an RYA beach, preferably with BCU knowledge also. RYA Senior Instructor and multi-disciplined watersports instructor.

Apply to this job

[Seasonal] Administrator at Ocean Elements

2012-01-19 11:20:34

Location: Vassilliki (Greece)
URL: www.alpineelements.co.uk

Description:

Reporting to:
Overseas Manager

Summary of position:
In addition to your watersports Instructor role you will provide administrative assistance to the management team. You will need to be organized, time efficient and confident working independently. You will work through a weekly checklist but also be expected to complete ad-hoc tasks as when they arise.
Duties and Responsibilities: (this list is not exhaustive)

Type up room allocation lists for hotel use
Organise transfers with the agent
Type up all feedback comments
Collect and deliver post
Take bookings for excursions and car hire etc
Take bookings for evening meals at the hotel
Carry out pre-departure phone calls
Update the Ocean Elements Facebook page
Ensure staff records are complete ie , qualifications, passport info, medical info
Liase with head office re: last minute bookings or booking queries
Print all childrens club paperwork prior to club starting – registration forms, sign in sheets
Print weekly H&S audits for hotel, beach, childrens clubs
Distibute childrens free giveaway tshirts
Stock control clothing for sale
Stock control uniform
Distribute blank feedback forms
Record all passport numbers in hotel door book
Record all guest medical forms and highlight issues to other staff
Count petite cash and report to manager
Complete Sales records
Email guests after they have left to promote ongoing contact and custom

Experience / Qualifications required:
Watersports Instructor RYA or BCU. Confident with word and excel. GCSE Maths and English.

Apply to this job

[Seasonal] Activities Manager at Ocean Elements

2012-01-19 11:09:45

Location: Vassilliki (Greece)
URL: www.alpineelements.co.uk

Description:

Reporting to:
Operations Manager

Summary of position:
To ensure that all activity departments (children’s clubs, bikes, beach) run an effective and budget focused program. To ensure that all activities are delivered in accordance with governing body guidelines, and as such ensure that all external inspections are a success.
Duties and Responsibilities: (this list is not exhaustive)

Overseeing, guiding and developing the skills of the Beach Supervisor
Overseeing, guiding and developing the skills of the Bike Guide
Overseeing, guiding and developing the skills of the Children’s Club Leaders
Motivating all beach staff to deliver high standards and enjoy their work
Responsible for ensuring all departments have the resources they require
Ensure all departments are completing necessary maintenance checks and preventative maintenance tasks
Ensure all departments are completing and keeping accurate maintenance records
Ensure all H&S audits are complete and act on these as necessary
Upselling ‘extras’ in resort
Oversee staff inductions and training
Check all accident forms and act on information as necessary
Be responsible for providing exceptional safety standards for all activities
Teaching a variety of sessions when required
Check and update all Risk Assessments every 2 months
Update The Activities Operating Procedures manual, prior to, and during the season
Socialising with guests to obtain their feedback on the product
Be proactive in implementing new initiatives to develop the product for the better
Complete petty cash accounts weekly
Understand the budget and work to minimise costs and maximise revenue
Analysis feedback form results and share findings with staff
Implement actions to aid the achievement of all targets detailed in your budget criteria
Set goals for all activities staff, in order aid the achievement of all targets
Assist with day to day tasks of all activity departments, as and when needed
Liaise with the management team to ensure the overall product is successful
Process essential orders and keep accurate records of orders
Process and follow up boat license documentation
Understand and adhere to all local laws regarding watersports, in particular Port Police regulations

Experience / Qualifications required:
Minimum 3 seasons experience working in an activity center including , biking, watersports and children’s activities. Preferably in a supervisory role. RYA Senior Instructor and multi-disciplined instructor.

Apply to this job

[Seasonal] Chalets Supervisor at Alpine Elements

2012-01-17 16:26:47

Location: Les Gets, French Alps
URL: www.alpineelements.co.uk

Description:
JOB DESCRIPTION

To provide a managerial presence and support to Alpine Elements and iGOSKi customers in the Portes du Soleil.
To oversee and manage service standards throughout the properties in the Portes du Soleil.Facilitate effective problem resolution to ensure guest expectations are exceeded
To initiate, develop and maintain professional relationships with all local and centralised suppliers
To work with the Area Manager on all properties matters. Working with the Area Manager to ensure the complete, accurate and timely management and administration of the chalet budgets and accounts.
To motivate, manage, support and develop all the property staff
To step in and cover when necessary in the properties to include, but not limited to, cleaning, cooking and hosting.

PERSON PROFILE

You will be personally and professionally driven by targets and responsible for instilling high standards and a strong work ethic in yourself and your team
You will need to show a professional, enthusiastic and friendly approach to colleagues, suppliers and customers alike.
You will be encouraging of staff through difficult situations thus ensuring continual high standards.
Being highly articulate with superb interpersonal skills, an instinctive awareness for people will make you a natural leader and team player.
You will be keen to establish a highly motivated team founded on understanding, communication and respect.
The successful candidate will work with the Area Manager to identify new initiatives to improve standards and tailor our product and service to individual customer expectations.
The Chalets Supervisor must have the ability to achieve fantastic service levels whilst minimizing costs and maximizing revenue.

RESPONSIBILITIES

Commercial/Accounts

Working with the area manager to monitor and control budget allocation and expenditure within company parameters on a weekly and cumulative basis
Minimise the properties overheads and operating costs.
Ensuring the security of any monies held in the properties
Developing all potential incremental sales opportunities within the properties, implementing new initiatives to maximise revenue and customer satisfaction.
Assist the area manager to :- manage and control stock levels within properties and against guest arrivals and departures
To collect and collate the properties paperwork is collected, processed and submitted in a timely manner including temperature log sheets, customer questionnaires and property report forms.
Ensuring that all orders are checked against delivery notes and invoices and any inconsistencies identified and reported to the Area Manager on a weekly basis.

Customer Service

Providing a source of knowledge and support to properties teams.
Ensuring all customers receive the highest level of customer care/service at all times in line with company standards.
Managing chalet staff to achieve, and wherever possible exceed customer expectations
Enthusiastically initiating and implementing new customer service related initiatives within the chalet
Ensuring excellent standards of hygiene, customer service, cleaning & housekeeping and food presentation and service
Analysis of and responses to Customer related feedback as appropriate
Working with the Area Manager to provide solutions to staff and property related issues and following reporting procedures.
Responsibility for the delivery of the Product as per our published brochure.
Customer facing presence
Provide support to the area manager in responding to any / all customer complaints within the set time frame

Property Management

Liaising with the Resort Maintenance team and Area Manager to coordinate the maintenance and upkeep of the chalet to ensure quality of operations across the programme
Ensuring in conjunction with the area manager that cleaning, health and safety standards within staff accommodation are maintained at all times.Staff Management
First point of contact for the Chalet staff
Formal and informal training, development, management, coordination and motivation of new and current staff on an on-going basis.
Co-ordinate workload of staff within the properties including rotas etc.
Managing & monitoring of team’s customer facing duties
Ensuring all pre-set objectives for properties staff are achieved & that employee motivation throughout the season remains at the highest possible level.
Working with the Area Manager to ensure excellent teamwork and a consistent and fair approach to staff
Providing staff with the necessary tools and information to be successful in their rolesSupplier Liaison
Establishing and maintaining professional relationships with all owners, suppliers and local authorities.
Assist the area manager in ensuring that all orders are checked and submitted in a timely manner
Assisting the area manager in ensuring all centrally ordered and stock items are stored in a clean and safe environment at all times.
Assist the area manager to ensure that items are delivered to the chalets in a timely manner and a record of stock distribution is maintained. Organisation/Communication
On-going provision of written and verbal information, feedback and direction through weekly meetings and individual discussions.
Administrative duties including analysis of arrivals manifest, performance/development reviews and customer services feedback

Health & Safety

Assisting the area manager to monitor the H&S standards are being met and correctly addressing and / or communicating any issues.

Competencies and Experiences
Previous and relevant Standards Management experience.
Previous and relevant People Management experience.
Positive and proactive approach to teamwork
A strong customer focusExcellent time management and prioritisation skills.
Excellent verbal and written communication skills
Excellent cooking skills and experience
Flexible & adaptable
Excellent personal presentation.
High level of Computer literacy
Must be a confident driver and able to drive a minibus, at times with guests, in winter conditions (they will not be able to do the job if they are not a driver due to the logisitics in resort)

Apply to this job

[Full-time] Accounts and Payroll Administrator at Alpine Elements

2012-01-10 09:20:18

Location: London (Wimbledon)
URL: www.alpineelements.co.uk

Description:

Summary of position:

*To work with the Accounts Team in delivering accounting support and payroll administration for Alpine Elements and subsidiary companies.

Duties and Responsibilities:

*Monthly Payroll processing via Sage Payroll (approx. 150 staff)

*Purchase Ledger – chasing missing invoices, obtaining authorisation, then coding and posting invoices to Sage and preparing payment runs

*Reconciliation of all sterling bank accounts and company credit cards and posting to Sage

*Credit card receipts reconciliation

*Complete responsibility for Petty Cash and posting to Sage

*Preparation of MD’s mileage and expense claims

*Varied admin tasks eg post, stationery and office supplies ordering and control , insurance sales returns

*Managing various contracts – eg cleaning, alarm etc

Key skills requirements:

*Payroll, Purchase Ledger and Excel spreadsheets experience essential (preferably Sage)

Key details:

This is a temporary contract to cover maternity leave, which is expected to last 1 year.
We would look for the ideal candidate to start at the begining of February.

Reporting to:

Helen Rowe, Head of Overseas accounts

Apply to this job

[Seasonal] Ski Host at Alpine Elements

2011-12-29 16:53:03

Location: French Alps
URL: www.alpineelements.co.uk

Description:

As Ski Host you will have fantastic communication skills, excellent customer service back ground and a passion for the mountains!

You will be skiing with our guests during the day, showing them the best slopes, routes, and of course restaurants! You will be a visible presence in the evenings socialising with the guests and being an ‘extra pair of hands’ for the Reps on Après activities.

You will also be on hand to provide airport support for the days that you are not hosting.

The ideal candidate will be positive and energetic with a ‘can-do’ attitude.

Requirements

Customer service experience
BASI Level 1 or equivalent

Apply to this job